Privacy Policy

Last updated November 2025

Welcome to Tim Norton Therapy. Please review the privacy policy carefully.

1 • Who We Are

Tim Norton Therapy is a private psychotherapy and educational practice based in Los Angeles, California.

You can reach us at support@timnortontherapy.com for any questions about this policy.

2 • Information We Collect

We collect only the information needed to respond to your inquiries or provide access to our educational services.

• Contact forms: name, email, and any message you send.

• Course or newsletter sign-ups: name, email, and payment details (processed securely through Squarespace Commerce or another trusted provider).

• Site analytics: non-identifying data such as pages visited and browser type, used to improve your website experience.

3 • How We Use Your Information

• To reply to inquiries or schedule appointments.

• To deliver course access, updates, or resources you’ve requested.

• To send optional newsletters if you’ve opted in.

We never sell or share your personal data for advertising.

4 • Confidentiality and Limits

Messages sent through this website or during an initial consultation call are not therapy sessions and do not create a therapist-client relationship.

A therapeutic relationship begins only after both parties sign a written consent or service agreement.

Email is not a secure form of communication; please avoid including sensitive clinical details.

5 • Data Retention and Security

We retain contact information only as long as needed to provide services or meet legal obligations.

All electronic records are stored securely and accessible only to authorized personnel.

6 • Third-Party Services

We use trusted third parties to operate this site:

• Squarespace (hosting)

• ConvertKit (email newsletter)

• Stripe / PayPal (payment processing for courses)

Each maintains its own privacy practices; we do not control their policies.

7 • Your Rights

You may request correction or deletion of your personal data at any time by emailing support@timnortontherapy.com.

If you are in the EEA, UK, or Canada, you also have rights under local data-protection laws.

8 • Updates to This Policy

We may revise this policy from time to time. Updates will appear here with a new “last updated” date.

9. Therapy Clients and Confidentiality

Please note that submitting an inquiry form, sending an email, or scheduling an initial consultation through this website does not in itself create a therapist–client relationship.

Once a formal therapy agreement is established, your information is protected under the terms of that contract and by professional confidentiality standards.